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KPMG, Nigeria’s Leading audit and professional services company, has ranked Ecobank Nigeria among the top five leading banks in Wholesale (Corporate) Banking in the KPMG Customers’ Experience and Satisfaction Survey. Ecobank moved eight places higher than its 2020 classification, and ranked number five in the 2021 survey of Nigerian banks. The top banks in order of rating include Citibank, Standard Chartered Bank, FCMB, Zenith and Ecobank Nigeria.

According to KPMG, Ecobank and other leaders in the segment demonstrated digital banking excellence with higher transaction volumes; adding that they were seen as partners to corporates and also move quickly to address and exceed customer needs. “Our annual banking survey continues to provide an independent platform for banks and other organizations to acquire this outside-in perspective and understand the voice and priorities of Nigerian customers. This year, our results reveal a very competitive landscape in the race for the customer and at the same time, customer feedback that recognizes the effort and innovation of Nigerian banks.” Specifically, it stated that “In the report, we explore, in more detail, key priorities for corporates such as transaction banking support as well as the payments experience for retail customers.”

The KPMG Nigeria Banking Industry Customer Experience Survey has been held annually for the last 15 years with the 2021 edition themed “Changing Customer, Changing Priorities”. The experience survey measures the performance of lenders in the country in terms of their relationship with their account holders and other users of financial services. They are usually rated in three categories – Retail, SME and Wholesale. The 2020 survey covered 15,056 retail customers, 1,856 SMEs and 332 commercial/corporate organisations. Respondents were selected from customers who have interacted with their banks in the last six months.

 

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Business

Yemisi Imasi, CEO of Yellowpoint Group Declared Wanted by Nigeria Police For Fraud

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The Nigeria Police Force has declared Victoria Yemisi Imasi, CEO of Yellowpoint Group wanted.

 

The warrant of arrest was issued by the Magistrate/High Court of Lagos, according to the special police Gazette .

 

The publication shows that the 46-year-old is wanted for fraud, obtaining money under false pretense, and stealing in Lagos by the assistant inspector general of the police Criminal Investigation Department, (FCID) Alagbon, Ikoyi – Lagos.

 

*Sketchy* *operations* : The development followed a petition by Chive GPS, a dispute resolution company that provides debt recovery solutions on issues bothering on obtaining money by false pretense and fraud against Imasi.

 

The debt recovery company had laid a criminal complaint, dated 16th July 2021, of a well-orchestrated theft by Imasi following an advert by her company, Yellow Point Media Enterprise, and Yellow Point FT International Ltd on social media channels.

 

One of the affected victims suffered a N47.73 million loss after transferring the money to different accounts operated by Imasi’s company with the intention of investing genuinely in the various investment packages in exchange for a fixed return.

 

Amount owed to subscribers: While the exact amount owed to all subscribers is unknown yet, reports indicate that the amount owed may sum up to billions of Naira.

 

On a platform, victims claim that over N10 billion was deceitfully and fraudulently collected from over 6000 Nigerians with the intention of trading forex.

 

The petition signed by 689 users as of press time accuses Yemisi of diverting the money to fund her lavish lifestyle and buying properties.

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Business

Shop Big Deals This Black Friday On Squad Black November

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With Black Friday finally around the corner, HabariPay is thrilled to announce that it has launched a seller community platform highlighting some of its merchants who have amazing deals for the season! Shoppers are encouraged to check out the Squad Black November sale page here to buy fashion pieces, groceries, household items, electronics, food, art, and so much more at unbeatable discounts! The sale is currently live and will run from now till 30th November 2022.With over 60% of shoppers set to purchase Black Friday deals online this year, HabariPay launched its #SquadBlackNovember campaign to help small businesses seamlessly showcase their products and services online. The company also supported these businesses with discounted logistics, FREE advertising, and connections with millions of ready-to-buy customers to ensure they would achieve massive sales during the period.Also, beyond the discounted prices, customers also have the opportunity to win shopping vouchers and coupons through trivia and contests on the brand’s pages. Follow and stay tuned @Officialsquadco on all platforms to be a part of this!Thinking of treating yourself or getting some early Christmas presents? Shop the Black November sale here – https://squadco.com/black-november/! PS: You still have a chance to be a part of this campaign as a merchant! Follow these steps:Sign up to Squad here – https://dashboard.squadco.com/sign-up and complete your KYC (if you haven’t).Upload the products you have for the black Friday sale to your Squad Storefront in readiness for sale, and make sure you reflect the discounts on each product. Visit the Google form here to input your details! Share your business name & category, brand logo, email, phone number and Squad frontlink.

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