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Foremost financial institution, Fidelity Bank Plc, has inaugurated Corporate Social Responsibility (CSR) projects in three South-Western states of Oyo, Ondo and Ekiti; as well as Kwara State. 
The projects which include the provision of maternal and healthcare materials for hospitals, renovation and furnishing of a juvenile correctional facility as well as provision of computers for secondary and tertiary institutions were officially inaugurated on Thursday, 30 and Friday, 31 December 2021.
Speaking on the rationale behind the projects, Managing Director/CEO, Fidelity Bank Plc, Mrs. Nneka Onyeali-Ikpe said that the initiatives were executed in pursuit of the Bank’s CSR objectives which are centered on the environment, education, health/social welfare, and youth empowerment.
Fidelity Bank
According to Onyeali-Ikpe, “These projects, which are in line with the United Nations Sustainable Development Goals (SDG) Nos. 3 – Good Health and Well-being and 4 – Quality Education; are in demonstration of our corporate belief that profits should not only be measured in naira but in terms of the wellbeing of our host communities. That is why we regularly look for opportunities to advance the fortunes of people in locations we do business”.
At the official handover of the renovated boys’ hostel and administrative block facilities of the Oyo State Juvenile Correctional Institution/Child Care Unit, Ijokodo, Ibadan, the Oyo State governor, Seyi Makinde, who was represented by the Permanent Secretary, Ministry of Women Affairs and Social Inclusion, Mrs. Christiana Abioye, thanked Fidelity Bank for the intervention explaining that, “Oyo state government, in its drive to deliver a number of people oriented and social services to the teeming population of the state, has been able to reach out to many individuals, organisations and corporate groups to partner with it in the achievement of these mandates through the running of an open and sincere administration.
“I am glad that the management of this financial institution was able to avail itself of one of such opportunities offered by this administration to discharge its Corporate Social Responsibility in the state and in particular in this very special welfare institution”, said Gov. Seyi Makinde.
Fidelity Bank is fast developing a reputation of a people-friendly institution with its numerous CSR programmes. It would be recalled that earlier in 2021, the bank completed the renovation of a primary health care center and a block of classrooms in the Southeast and Southwest regions of Nigeria respectively.

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KPMG Lists Ecobank Nigeria Among Top Five Customer Experience Leaders In Nigeria

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KPMG, Nigeria’s Leading audit and professional services company, has ranked Ecobank Nigeria among the top five leading banks in Wholesale (Corporate) Banking in the KPMG Customers’ Experience and Satisfaction Survey. Ecobank moved eight places higher than its 2020 classification, and ranked number five in the 2021 survey of Nigerian banks. The top banks in order of rating include Citibank, Standard Chartered Bank, FCMB, Zenith and Ecobank Nigeria.

According to KPMG, Ecobank and other leaders in the segment demonstrated digital banking excellence with higher transaction volumes; adding that they were seen as partners to corporates and also move quickly to address and exceed customer needs. “Our annual banking survey continues to provide an independent platform for banks and other organizations to acquire this outside-in perspective and understand the voice and priorities of Nigerian customers. This year, our results reveal a very competitive landscape in the race for the customer and at the same time, customer feedback that recognizes the effort and innovation of Nigerian banks.” Specifically, it stated that “In the report, we explore, in more detail, key priorities for corporates such as transaction banking support as well as the payments experience for retail customers.”

The KPMG Nigeria Banking Industry Customer Experience Survey has been held annually for the last 15 years with the 2021 edition themed “Changing Customer, Changing Priorities”. The experience survey measures the performance of lenders in the country in terms of their relationship with their account holders and other users of financial services. They are usually rated in three categories – Retail, SME and Wholesale. The 2020 survey covered 15,056 retail customers, 1,856 SMEs and 332 commercial/corporate organisations. Respondents were selected from customers who have interacted with their banks in the last six months.

 

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Jumia Consumers to Enjoy FREE Delivery on Jumia Orders …the aim is to incentivize consumers to shop online

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Jumia

Jumia consumers will enjoy free delivery on Jumia Express orders as the company pushes its Free Delivery campaign within Lagos and Abuja. The campaign is aimed at incentivising consumers to shop daily on the platform. 

“We want Nigerians to conveniently shop online without having to worry about delivery fees. That is why we are introducing the cost-saving promo to enable them to buy more while spending less.,” said Jumia Nigeria CEO Massimiliano Spalazzi.


The deal will be valid for all Jumia Express (items stored at the Jumia warehouse) orders above 4,999 Naira in Lagos and Abuja, excluding large items. The campaign, one of the first for the year, is among several initiatives the company is putting together to encourage consumers to continue shopping on the platform while enjoying a rewarding online shopping experience.

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