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The eleventh edition of the Guaranty Trust Annual Conference on Autism will hold on Tuesday and Wednesday, August 3 and 4, at the Muson Center, Lagos. Themed, “Life Beyond the Diagnosis,” the conference will feature in-depth conversations on supporting people living with autism facilitated by medical experts and specialists from around the world. 

 

Guaranty Trust has been at the forefront of the advocacy for children and adults living with autism. Its Annual Autism Conference is the major rallying point for driving awareness about Autism, campaigning against the social stigma associated with developmental disorders, and helping people with autism live a full and productive life. In 2020, the Guaranty Trust Annual Autism Conference was held via live stream, bringing together people from around the world at the height of the Covid-19 pandemic. 

 

This year, alongside the livestream option, attendees will be able to physically participate in the Guaranty Trust Annual Autism Conference, whilst observing all health and safety guidelines. At the two-day event, seasoned specialists from renowned institutions, such as Duquesne University, Pennsylvania and The Color of Autism Foundation, USA, will deliver keynote presentations, panel discussions, and topical Q&A sessions on managing Autism. Some of the facilitators include Dr. Waganesh Zeleke of Duquesne University, USA, Lanre Duyile of Behaviorprise Consulting Inc, Canada, and Kora Hardy of Nuru Behavioral Network, USA. 

 

Commenting on the 11th Guaranty Trust Annual Autism Conference, Segun Agbaje, the Group Chief Executive Officer of Guaranty Trust said, “The theme of our Annual Autism Conference this year strikes at the very heart of why we are passionate in our advocacy for people with developmental disorders. We strongly believe in building a world of equal opportunity for everyone, and through this Conference, we constantly challenge ourselves and the society at large to do more to help people with autism live a full and rewarding life beyond their diagnosis.” 

 

Guaranty Trust is regarded by industry watchers as one of the best run financial institutions across its subsidiary countries and serves as a role model within the financial service industry due to its bias for world-class corporate governance standards and commitment to enriching lives, uplifting communities and driving societal progress through a well-defined Corporate Social Responsibility (CSR) strategy.

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Fidelity Bank Enriches Customers, Holds Second Draw of GAIM 5 Promo

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KPMG Lists Ecobank Nigeria Among Top Five Customer Experience Leaders In Nigeria

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Ecobank

KPMG, Nigeria’s Leading audit and professional services company, has ranked Ecobank Nigeria among the top five leading banks in Wholesale (Corporate) Banking in the KPMG Customers’ Experience and Satisfaction Survey. Ecobank moved eight places higher than its 2020 classification, and ranked number five in the 2021 survey of Nigerian banks. The top banks in order of rating include Citibank, Standard Chartered Bank, FCMB, Zenith and Ecobank Nigeria.

According to KPMG, Ecobank and other leaders in the segment demonstrated digital banking excellence with higher transaction volumes; adding that they were seen as partners to corporates and also move quickly to address and exceed customer needs. “Our annual banking survey continues to provide an independent platform for banks and other organizations to acquire this outside-in perspective and understand the voice and priorities of Nigerian customers. This year, our results reveal a very competitive landscape in the race for the customer and at the same time, customer feedback that recognizes the effort and innovation of Nigerian banks.” Specifically, it stated that “In the report, we explore, in more detail, key priorities for corporates such as transaction banking support as well as the payments experience for retail customers.”

The KPMG Nigeria Banking Industry Customer Experience Survey has been held annually for the last 15 years with the 2021 edition themed “Changing Customer, Changing Priorities”. The experience survey measures the performance of lenders in the country in terms of their relationship with their account holders and other users of financial services. They are usually rated in three categories – Retail, SME and Wholesale. The 2020 survey covered 15,056 retail customers, 1,856 SMEs and 332 commercial/corporate organisations. Respondents were selected from customers who have interacted with their banks in the last six months.

 

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