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Ahead of the forthcoming Lagos-East Senatorial election on Saturday, December 5, 2020, Lagosians and well-meaning observers are raising salient concerns that seem to question the integrity and reliability of the candidate presented by the People’s Democratic Party, PDP, Babatunde Olalere Gbadamosi as he goes shoulder to shoulder with the All Progressive Congress, APC’s candidate, Tokunbo Abiru.

Gbadamosi, in the face of media, is, quite an assertive crusader, who is quick to jumps to this Twitter handle to condemn projects, policies, and proposals of serving government at every level and Lagosians are questioning his capacity to operate at any, considering the avalanche of court cases hanging in his neck.

In all his postings, it is shocking that BOG, as he’s fondly called, has not addressed any of the fraud cases filed against Lagos Court. He is yet to defend the allegations of educational certificate forgery and perjury against him before the court of public opinion.

It is recalled that a legal suit has been filed to compel the IGP to investigate and prosecute BOG for offenses bordering on giving false information on oath in his Form EC9 submitted to INEC and absconding mandatory National Youth Service.

The action enables the police to invite, investigate, and prosecute BOG before or after the elections. Thus the holding of the elections does not affect the substance of the suit

BOG had reportedly presented to INEC, a WAEC certificate which is materially different from that contained on the official website of WAEC contrary to the provisions of the Constitution.

Whilst in the result presented to INEC BOG is said to have sat for 5 subjects and obtained 4 credits, in the result online, he is said to have sat for 8 subjects and failed 3 including Mathematics and Bible Knowledge. It is believed by APC that the result submitted to INEC does not contain the accurate result obtained and hence same may have been falsified.

Furthermore, the suit questions how BOG would gain admission into LASU having not sat for the minimum number of subjects required by WAEC.

If found guilty, BOG may have all his votes, however much to be nullified or quashed by the court.

For a Gbadamosi that we know, he would have stormed his social media handle to defend himself on matters that has little or no connection to him, how come he has not addressed this fraud allegations or simply take a photo of his certificates and defend himself before the court of public opinion while we await the judgment from the court of law.

The Gbadamosi that we know will not leave his Twitter handle until all his credentials are sufficiently displayed for his 50 thousand followers to download. His reluctance to come out publicly to defend himself puts a question mark on the genuineness of his ambition.

A popular media association of independent online media publishers also raised issues concerning his political inconsistencies. The association secretary, Owodunni Lateef added that BOG has not only be jumping from one party to the other and contesting at different political capacities.

Gbadamosi had contested as a governor under ADP and now has run to PDP to contests for senate. Should he lose in this bid as he lost to Governor Babajide Sanwo-Olu, there is the possibility that he may also want to contest for the Local Government Chairman elections. Is that the kind of person Lagosians want to trust?” he queried.

The association P.R.O added that the opposition party has over the years lack the political tack to field credible candidates against the ruling APC in Lagos.

There are also indications that the PDP senatorial candidate, Gbadamosi did not participate in the one year mandatory National Youth Service (NYSC) as claimed.

He filled Form EC9 that he attended the Lagos State University after obtaining his WAEC certificate in 1985, with results that evidently did not meet requirements for admission in the university. Gbadamosi whose Wikipedia page shows that he attended the university failed to indicate the course of study. Sources who attended the same University also claimed not to be familiar with the name either back in school or on the University’s Alumni handbook.

He has been challenged to produce all his credentials to disclaim all these damning allegations of forgery, but all efforts to reach him on phone and in-person proved abortive.

He has refused to openly address all these inconsistencies and irregularities that question his self-acclaimed credibility and transparency. It is however important that Lagosians look critically into these salient issues before they cast their votes at the poll come December 5, 2020.

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Business

Trade minister, Uzoka-Anite launches NATEP, targets 50 Million jobs for youths 

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The minister of Industry, Trade and Investment, Dr Doris Uzoka-Anite has launched the National Talent Export Programme (NATEP) in a bid to position Nigeria as a talent export hub designed to create not less than one million jobs in the next five years.

 

The Minister performed the launching on behalf of President Bola Ahmed Tinubu at the sidelines of the 78th Session of the United Nations General Assembly (UNGA), in New York, United States of America.

 

In her opening remarks at the launch of the initiative at the Microsoft office in NewYork, the minister highlighted the need to ensure Nigeria takes the lead in exporting global talents that are doing well across the world which will also drive a huge investment in training and also attracting more investment in talent exportation.

 

According to her, the initiative is in line with President Bola Tinubu’s Renewed Hope agenda to diversify the Nigerian economy, create sustainability opportunities and generate about 50 million jobs for the youths over time.

 

“NATEP is an initiative that will serve as a special purpose vehicle (SPV) to position Nigeria as a leading global hub for service export, talent sourcing and talent export.

 

“As part of our strategy towards achieving this, President Bola Tinubu whose agenda is job creation, we have initiated a National Talent Export Programme (NATEP) for Nigeria, which targets the creation of one million jobs across Nigeria with a target of five years in line with the theme of this year’s UNGA, which is rebuilding trust and igniting global solidarity, accelerating action on the 2030 agenda and the sustainable development goals towards peace, prosperity, progress and sustainability for all”, the minister said.

 

Uzoka-Anite further informed the large gathering comprising of world leaders and other giant tech companies across the globe like; Amazon, World Economic Forum, Microsoft group, Flour Mills Nigeria, Meta, Google and a host of others, that the global talent sourcing industry is valued at $620 billion as at 2020 and industry pundit have forecasted it will be valued at about $904 billion by 2027.

 

“Nigeria can supply top talents for the global service export and outsourcing business. With over 1.7 million graduates from higher education institutions entering the workforce annually, this will reduce the burden of unemployment and over-dependence on the government for jobs”, she explained.

 

The Minister further noted that NATEP was specially created to arrest the bottleneck facing the talent and service sector export industry, which will enhance competitiveness, and innovation, and drive sustainable development growth, empowerment and training through trade and value chain exchange.

 

She added: “Nigeria is ready to become a global hub for talent export, as the government is ready to take full advantage of the African Continental Free Trade Agreement (ACfTA) to penetrate the huge continental market and target job opportunities.

 

“As a country, we have a significant value proposition for regional and global markets for the export of services. We will actively target Greenfield and brownfield job opportunities in the United Kingdom, Europe, China, Canada, the United States of America and a host of other countries”.

 

The Minister For Communications, Innovation and Digital Economy, Dr. Bosun Tijani, while addressing participants at the launch disclosed that launching NATEP was timely, adding that to drive the mandate for Nigeria to be positioned as one of the global talent export hubs in Africa and the world will see Nigeria benefit more in terms of generating huge revenue, digitalization of the economy, more robust data protection opportunities and also avert the massive brain drain within the youth demography.

 

According to him, Nigerians in the diaspora are doing great things in the tech world, adding that it’s time for Nigeria to benefit by making more money and develop other youths to maximize their potentials.

 

“With a youthful population and over 1.7 million graduates from higher educational institutions joining the workforce each year, Nigeria has the potential to provide high-quality talent for the Global Service export and outsourcing industry. We must first identify them, train them and make the world see the stuff they are made of. We will not only create jobs but also empower them with the basic skills of survival and pass them on to the next generation” Dr Tijani said.

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The Disappointing State of Customer Relations Among Instagram Merchants

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By Otunba Deoye Otukoya

 

Introduction:

In today’s digital age Instagram has become an indispensable platform for businesses to connect with customers and promote their products or services. With the increasing popularity of Instagram stores it is essential for merchants to prioritize good customer relations. However a prevalent issue that deserves attention is the lack of professionalism and poor communication exhibited by some Instagram merchants. Many customers have reported incidents where the merchants provide their phone numbers on their timelines but fail to respond adequately or display unpleasant attitudes when contacted. This article aims to shed light on this concerning trend and the implications it has on customers and businesses alike.

 

1. Accessibility Matters:

One of the fundamental aspects of ensuring good customer relations is the accessibility of the merchant. By voluntarily providing their phone numbers merchants convey the impression of being available and open to customer inquiries. However the reality often falls short of this expectation. Too frequently customers are left frustrated and inconvenienced when their attempts to contact merchants go unanswered for days or are met with dismissive responses. This lack of availability undermines trust and damages the overall customer experience.

 

2. Unprofessional Attitudes:

Another significant concern is the unprofessional conduct and negative attitudes displayed by certain Instagram merchants when interacting with customers. The success of any business hinges on creating a positive relationship with consumers. However some merchants who put their phone numbers out for public use have been observed to have a lackadaisical approach towards customer engagements. Instances of rude behavior impatience and unhelpfulness have been reported leaving customers feeling disrespected and discouraged from engaging with that particular merchant or even shopping on Instagram altogether.

 

3. The Ripple Effect:

The ramifications of poor customer relations go beyond individual experiences. When customers have negative encounters with Instagram merchants they are likely to share their frustrations with friends family and online communities. Word-of-mouth plays a crucial role in shaping a merchant’s reputation and negative reviews can quickly spread damaging the business’s credibility. Consequently merchants who fail to prioritize customer relations may find themselves losing potential customers and hindering their long-term growth prospects.

 

4. A Call for Improvement:

To address this issue it is imperative for Instagram merchants to recognize the significance of good customer relations and take proactive steps to improve their interactions with customers. Some crucial measures include:

 

a. Prompt Responses: Merchants should aim to respond to customer inquiries in a timely manner ideally within 24 hours. This showcases attentiveness and professionalism fostering positive customer relationships.

 

b. Polite and Respectful Communication: Merchants need to maintain a respectful tone even when faced with challenging or repetitive customer inquiries. Good customer relations require patience and understanding.

 

c. Training and Empathy: Merchants should invest time in training their customer support staff emphasizing the importance of empathy and effective problem-solving. Understanding the customer’s perspective can go a long way in providing satisfactory resolutions.

 

d. Feedback and Improvements: Merchants should actively seek feedback from customers to identify areas for improvement. This feedback loop can assist in refining their customer relations strategies and forging stronger connections with their target audience.

 

Conclusion:

The alarming lack of good customer relations displayed by some Instagram merchants is a disheartening trend that affects both customers and businesses. By prioritizing accessibility professionalism and respect in their interactions merchants can foster an environment of trust and loyalty. Overlooking the importance of good customer relations may lead to a decline in sales and reputation. Ultimately developing strong customer relations on Instagram will not only boost customer satisfaction but also drive growth and success for merchants in the long run.

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