Connect with us

Published

on

COVID-19 is expected to have a far-reaching and deep impact on our economy. With only a few establishments unaffected by the COVID-19 crisis, almost all businesses are scrambling to respond to the changing environment. All major sectors like agriculture, manufacturing and services have been adversely affected.
In the wake of the lockdown that followed the threatening sporadic spread, commercial bank customers lament over unsatisfactory digital service varying from the failed transaction, double debit, unsolicited bank charges, ATM irregularity charge amongst others.
Amidst the tension faced by the banks at the first ease of lockdown, when banks were partially allowed to work, Access Bank stood out in terms of effective customer service delivery and operational structure.
Access Bank saw the possibility of a fundamental shift in customer behavior, and predicted a possible decrease in the physical branch visits with an immediate increase in online transactions, peer to peer payments, wallet usages, etc.
Access Bank stepped up her game and converted more of these experiences into positive stories for long-term digital adoption.
A major part of retail banking services including deposits, credits, payments, etc. is part of what governments refer to as ‘essential services’, so banks had to continue these services to minimize the adverse effects on people. However, managing all these at a much-reduced employee count can be challenging. Access Bank tackles these challenges by embracing digital banking.

According to National Association of Independent Online Media Publishers (NAIOMP) findings, the Bank took some proactive Strategies for Digital Marketers in Retail Banks.
Access Bank kept all their digital channels open and proactively update their customers much before they feel the need to reach out for help, especially during the time of crisis. It is commendable that despite the lockdown, Access Bank persist to give out soft loans to their customers.
Access bank also took its management to inform their customers about the safety-related precautions such as:
-Hygiene steps are taken to sanitize the branches, ATMs, currency notes, special training to banking correspondents, etc
-Employee-hygiene measures like daily temperature check, usage of sanitizers and protective equipment
-Steps that need to be taken for customers who have no other option than visiting the branch—appointments, maintaining distances in queues, etc
-Special provisions for the old and vulnerable sections
-Possibilities of COVID-related phishing emails, unauthorized KYC requests, etc.

A visit to 15 branches of Access Bank in Alimosho, Ikeja reveals that safety measures start from the entrance. Some of the branches were open only for ATM withdrawals while some were opened to attend to customers across the counter.
The branches opened for ATM clearly made boxes on the floor of the premise, with about 6 m spaces away from every customer.
Access Bank proactively updates its customers about steps taken at the branch level through digital channels. Emphasis was given to drive more visits to digital channels than branches and ATMs.
Like Access Bank, retail banks being one of the main touchpoints and key essential services for millions of people in Nigeria, need to rise above the crisis. Digital banking serves as the best bet for banks to navigate the crisis. Banks need to be more creative with digital services more than ever. Don’t forget that the world will go back to normal one day. Until then, we need to stay digital and stay safe.
We congratulate Access Bank for their delivery.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

American Based Musician, Fadojoe Declares Intention To Run For President in 2023

Published

on

The United States of America based musician cum actor, Joseph Faduri better known as Fadojoe has declared his intention to run for the post of Nigerian president in 2023.

The famous entertainer cum activist made the declaration on Saturday 1st 2022 during the new year celebration after some Nigerian youths tipped him to represent them in the coming general elections in 2023.

 

information has it that, in October 2020, after the End SARS protest in Lagos State and some other states in Nigeria, the Youths especially those in diaspora contacted the highly intelligent actor, Fadojeo who has personally been extending his heart of gold to the less privileges in Nigeria, to run for presidency in 2023.

 

The Ipetu, Ijesha, Osun State born Joseph, then reluctantly rejected the offer until recently when he saw the need for a youth president to be emerged if throughly Nigeria is ready to move forward.

 

An official press release made available to us by his publicist, Gbolahan Adetayo, claimed that Fadojoe is fully prepared and ready to rescue the soul of Nigeria from destruction.

 

According to him, “Nigeria needs total change of generational leadership. We need to reposition the country for best.

So many things are wrong in my country and it’s high time we stop talking about it, we should try to fix it.

They use most of our Youths to rig elections in order for the old people and the same set of politicians who have been ruling us since 1960s to be declared as a winner. It’s time for Nigerian youths to vote their fellow youths who can deliver for the next generation. I represent a new Nigeria and I am ready to serve my people, to bring about a new country where 1 Dollar will be equivalent to 1Naira, where electricity will run 24hours a day, where roads will be tarred and no potholes anywhere, where jobs will be available to citizens as soon as they get off schools, where education will be free or cheap for every Nigerian, from Kindergartens to Senior High School, where farm will be producing foods locally and sell cheap for the citizens, where resources of Nigeria will be distributed evenly and no part of the country will feel marginalized. Where house rent will be cheaper compare to what we are paying now in Lagos State. Where standard hospitals will be built for us to stop running abroad for medical treatment.

A new Nigeria where the giant of Africa will return to its postion once again. This is the time to rescue Nigeria. Changing the face and the ways we do politics in Nigeria. Let the people of Nigeria sponsor their own president and not someone sponsoring himself to win election by giving us money to buy our future. This is can only happen in Africa. In America, citizen come together to contribute and sponsor the candidate of their choice, if such person wins, he knows that he has to do what his citizen sent him to do. Such president have no reason not to deliver”, he said.

 

Continue Reading

News

“Save Our Souls From Bandit Sponsors, Land Grabbers in Police Uniform”- Oreki Villagers To IGP

Published

on

The Family of Olowu Ogunkalu and 12 other family inOreki Village, Lagos State is calling on the DIG, Force C.I.D, Abuja, The Director of State Security Services and the Lagos State Governor as well as the Commissioner of Justice and Anthony General of Lagos to Save their souls over infringement of the rights by some Bandit sponsors, who are allegedly working with some landgrabbers in Police Uniform.

The said Bandit Sponsorers are allegedly pretending to be land grabbers but in reality what they do is using the Ogunkalu Family land that has been sold to Harmony Gardens and other assignee in Oreki as Bandit training camp where they are training Fulani Terrorists.

 

The Family decried how a billionaire fraudster who specializes in using government acquisition or land that have been excised by government to others to defraud innocent land buyers, one of who veiled as Real Estate Agent, known as Otunba Steve Ajose, and an aliens of Hong Kong origin in person of David Chang of Cento Design, who had successfully built a Land grabbing Cartel now turn to Fulani Bandit Sponsors, as well as other forms of illegal activities in Lagos.

According to a member of the Oreki family, Otunba Steve Ajose, David Chang have been using the Fulani Bandits led by one Musibau Oladiti and some illegal mobile police officers which their engagement with the Nigerian Police is also shoddy.

 

In his statement, “On behalf of the Family, Chief Semiu on behalf of the Baale of Oreki, the Head of all the families that form the Oreki Village, Chief Waliu Olowu alleged that unlawful act being perpetuating by these enemies of peace, put the community, as well as neighbouring communities in disarray, which is also a threat to justice in other parts of Lagos; and by extension, Nigeria.

 

The Family seeks to approach the Media, as an unbiased voice for the voiceless, as efforts made through many letters, protests and petitions written to the Inspector General of Police and DIG, Force C.I.D and AIG Force CID are thwarted by some ‘ Landgrabbers in police uniform’ DSP Funmi EGUAOJE PPRO attached to DCP Dayo Ariyo who is serving as DC Admins in the Honourable DIG Force C.I.D, those who have been blocking other police formation investigative activities of the Bandit Sponsors and Land grabbers in person of Otunba Steve Ajose and David Chang.

 

Among the identified Police Officers are the team led by DSP Funmi EGUAOJE of PPRO attached to the DC Admin, Dayo Ariyo; and one Mr Uba Adams, OC Zonal Monitoring at Zone 2.

 

The Head of Oreki family alleged that the cartel uses DSP Funmi EGUAOJE in conjunction with DCP Dayo Ariyo to harassing, intimidating and persecuting genuine landowners on behalf of her fellow Land grabbers and bandits-sponsors, who they work with through hijacking of cases files and truncate investigation by setting the complainants up on frivolous and malacious charges after doctoring a police report to court for no reason thereby causing breach of trust between the police and community and actions of Funmi has been causing Nigeria Police Force clash with Citizen of Ibeju Lekki where Ajose, Garba Owo-Eiye, Owolabi Sars opersted because the citizens would not really understand that DSP Funmi EGUAOJE is mere a land grabbers in police uniform.

 

For instance; one Abu, a Fulani bandits in the David Chang Bandits-sponsors camp was arrested by the community’s securities with guns and handed over to Akodo police station, only for the case to be transferred to Zonal Monitoring Command in Zone 2, where one UBA ADAMS released Abu Yakubu to the bandits Lawyers and his father who is also a commander in the camp for DSP Funmi to send the same ASP ARCHIBONG to take over the files in bids to truncate justice and use same case files to set the complainant up for kidnapping as usual as this has been Funmi and Ariyo’s way of writing falseful police investigation reports to charges innocents land owners to court.

 

Abu Yakubu that was arrested with gun was set free and ASP ARCHIBONG attached to DSP Funmi has took over files to Abuja in bids to implicate Oreki Family member and Mr Saheed of Harmony Garden and other community members”.

Semiu also narrates how the Cartel arrested and unlawfully detained the Managing Director of Harmony Garden and Estate Development Limited in the past before the DIG took over the file from Ariyo and funmi to GID.

 

According to him, “the machinery of the Cartel had demolished fences, houses of the proposed sites for the Harmony Garden and Estate Development Limited and other station the Fulani bandits with AK 47 now turn it to bandit training camp on the land.

 

In lieu of these, we beg the IGP to ask for our petitions dated Sept. 27th, 2021. One was addressed to the IG’s Office; and the other, addressed to the AIG, FCID Annex, Alagbon, Ikoyi, Lagos. Do the needful including the case pick up by one ASP ARCHIBONG from Zonal Command, Zone 2, that link Abu the bandit who has close to 19 units of AK 4 in his pocession as evident by pictures attached to this release. We as well want the IGP to withdraw the case from the present agents of the Cartel and give an unbiased officers, with proper monitoring with time frame for completion and submission.

 

It may interest you to know that the Family and our clients had initiated a legal proceedings in suits No: FHC/L/CS/1706/2021 and FHC/L/CS/1395/2022 among others and all what we are praying for is the court to compel the Nigeria Police Force to remove all the cases link Oreki Villagers, Olamuyegun and Baba Adisa from DSP Funmi EGUAOJE.

 

As the Chief Security Officer of the State, we implore Governor Babajide Sanwo-Olu to use the State machinery to ensure that peace continues to reign in all nooks and crannies of the State by ensuring committee. The panel of inquiry is set to look into the matter and bring all perpetrators to book, in ensuring justice prevail.

 

With the valuable resources the Sanwo-Olu Led-Administration invests to ensure that menaces of land grabbing is completely eradicated in the state, elements like Steve Ajose, and his cohort are threat to such mission”, he said.

 

Continue Reading

Trending News